Terms of Service

1. Agreement to Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you and theSyncStack Inc. ("Sync", "we", "us", or "our"), a Canadian corporation, regarding your use of our website and Excel add-in service.

By accessing or using our service, you agree to be bound by these Terms. If you do not agree to these Terms, you may not use our service.

2. Description of Service

Sync provides an Excel add-in that enables users to connect and synchronize data from accounting software (including Xero and QuickBooks Online) directly into Microsoft Excel, with AI-powered insights and analysis capabilities.

Our service is designed for finance professionals and businesses globally who need to analyze their financial data efficiently within Excel.

3. User Accounts and Registration

To use our service, you must create an account and provide accurate, complete information. You are responsible for:

• Maintaining the confidentiality of your account credentials
• All activities that occur under your account
• Notifying us immediately of any unauthorized use
• Ensuring your account information remains current and accurate

4. Acceptable Use

You agree to use our service only for lawful purposes and in accordance with these Terms. You may not:

• Use the service for any illegal or unauthorized purpose
• Attempt to gain unauthorized access to our systems or other users' accounts
• Interfere with or disrupt the service or servers
• Reverse engineer, decompile, or disassemble our software
• Share your account credentials with others
• Use the service to transmit malicious code or harmful content

5. Subscription and Payment

5.1 Free Trial

We offer a free trial period for new users. During the trial, you have access to our service with certain limitations. No payment information is required to start your trial.

5.2 Paid Subscriptions

After your trial period, continued use requires a paid subscription. Subscription fees are billed in advance and are non-refundable except as required by law.

5.3 Automatic Renewal

Subscriptions automatically renew unless cancelled before the renewal date. You may cancel your subscription at any time through your account settings.

6. Data and Privacy

Your privacy is important to us. Our collection and use of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

When you connect your accounting software, you grant us permission to access and process the specific financial data necessary to provide our service. We implement appropriate security measures to protect your data.

7. Intellectual Property

The Sync service, including our Excel add-in, website, and all related technology, is owned by theSyncStack Inc. and is protected by copyright, trademark, and other intellectual property laws.

You retain ownership of your data, but grant us a limited license to process it as necessary to provide our service.

8. Service Availability

While we strive to maintain high service availability, we do not guarantee uninterrupted access to our service. We may temporarily suspend service for maintenance, updates, or other operational reasons.

9. Limitation of Liability

To the maximum extent permitted by law, theSyncStack Inc. shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities.

Our total liability for any claims arising from or related to these Terms or our service shall not exceed the amount you paid us in the twelve months preceding the claim.

10. Indemnification

You agree to indemnify and hold harmless theSyncStack Inc. from any claims, damages, or expenses arising from your use of our service, violation of these Terms, or infringement of any third-party rights.

11. Termination

Either party may terminate this agreement at any time. We may suspend or terminate your access to our service if you violate these Terms.

Upon termination, your right to use our service ceases immediately, but provisions regarding liability, indemnification, and dispute resolution shall survive.

12. Governing Law

These Terms are governed by the laws of Canada and the province where theSyncStack Inc. is incorporated, without regard to conflict of law principles. Any disputes shall be resolved in the courts of competent jurisdiction in Canada.

13. Changes to Terms

We may modify these Terms at any time by posting the updated Terms on our website. Your continued use of our service after such changes constitutes acceptance of the new Terms.

14. Contact Information

If you have any questions about these Terms, please contact us at:

15. Entire Agreement

These Terms, together with our Privacy Policy and Cookie Policy, constitute the entire agreement between you and theSyncStack Inc. regarding your use of our service.